All about the zero contact process to buy and renew a car insurance

All about the zero-contact process to buy and renew a car insurance  30th June 2022

The covid-19 pandemic put the whole world to a stop. Various global operations halted; people were panicking and clueless about the situation. And amidst all this, business suffered a huge loss until everything found a place, and there was some clarity which helped put a lot of functionalities back on track and slowly sped them up. To combat the widespread of the infection, organisations started offering their customers an option of "no contact deliveries" or "contactless services," which was a revolutionary step for the safety of their consumers.

Are you looking for information about any procedure that can be contactless and help you with your car insurance, for example, renewing it? It is essential to ensure that you update your car insurance policies on time to avoid extra penalties and avail of the full benefits without any hindrance.

In delayed renewals, it will be a tedious process to be able to claim and get the appropriate help and compensation from your designated insurance companies. So, it is vital to be mindful of your policies, your rights, the documents you might need, your premiums, and most importantly, the renewal dates of your insurance.

This blog will discuss the zero-contact process of buying and renewing car insurance.

1. What does the zero-contact process mean?

In the case of contactless insurance, you have a scope of purchasing the insurance without meeting any officials from the insurance company. The whole procedure involves digital methods for verification, details, and documentation through mobile apps, the website of the designated insurance organisation, video chat applications, etc.

2. What do you need to do as a consumer/potential customer?

You can compare and measure the benefits of various insurance policies from different companies, research the plans, the premiums, the coverage insurances provide, grace periods, renewals, add-on benefits, etc., before arriving at an informed decision and choosing the plan you want to purchase. And surprisingly, you can do all this from the comfort of your home, one of the significant advantages of contactless services. Thanks to technology!

3. How can you buy motor insurance online through the zero-contact process?

The online option will allow you to avail yourself of the zero-contact aspect of purchasing car insurance to protect your car against damages. You, as a customer, connect with the insurance personnel through virtual platforms. You may download the designated mobile application or go to the insurance company's website, choose the appropriate options, select the plan, upload the documents as per the instructions, and get them verified. For identity authorisation and verification, you might have to video chat with the official or to the developed chatbot, which will further provide instructions on how to proceed. You will have multiple options like UPI, net banking, cash, debit and credit cards, etc., to accomplish the payment process.

4. What are some benefits of contactless insurance?

You can avoid risks of covid-19 infections, online availability (24X7) in case of any queries and help, video calling options for a personalised touch, and zero commission services to avoid fraud or involvement of an untrustworthy third party. You also need to ensure the add-on benefits, get a customised insurance policy, set the desired Insured Declared Value (IDV), the zero-depreciation value, etc.

This was all about the zero-contact process to buy motor insurance online or renew an existing policy. We hope this information will help you understand the details of the zero contact procedure and why it is beneficial. You must keep the above-discussed pointers in mind and carefully consider them before choosing the policy. Also, avail the benefits and buy motor insurance online. This way, you not only ensure the safety of your car but also reduce the risk of infection by eliminating the physical visit to the insurance company or agent.

Click HERE to know more about how you can buy motor insurance online.

Disclaimer: The information provided above is for illustrative purposes only. To get more details, please refer to policy wordings and prospectus before purchasing a policy.