policy-servicing-assistance

Policy Servicing Assistance

At Magma HDI General Insurance, we prioritize your convenience. Effortlessly access, manage, and initiate claims or service requests for your policies. Trust in our commitment to delivering a hassle-free and seamless experience for you.

Change Policy Details

 

Change Policy Details

For Policy Servicing requests, please send us an Email at customercare@magma-hdi.co.in along with the required documents. Kindly write to us from the registered Email ID only for speedy redressals.

Motor

Health

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Motor

List of Documents Required For Motor Policy Servicing Requests

For Policy Servicing requests, please send us an Email at customercare@magma-hdi.co.in along with the required documents. Kindly write to us from the registered Email ID only for speedy redressals.

• Customer request letter

• KYC Documents (AADHAR Card)

• Customer request letter

• KYC Documents (AADHAR Card)

• Vehicle Registration Certificate (RC) copy

• Customer request letter

• KYC Documents (AADHAR Card)

• Vehicle Registration Certificate (RC) copy

• Customer request letter

• KYC Documents (AADHAR Card)

• Vehicle Registration Certificate (RC) copy

• Customer request Letter

• KYC Documents (AADHAR Card) of insured and nominee

• Customer request Letter

• Proof of NCB entitlement

• Premium (if applicable)

• Customer request letter

• Letter from financier (if applicable)

• Alternate insurance policy

• NEFT details

• Customer request letter, RC copy or Invoice Copy or dealer letter for new cases

• If the amended RC is unavailable, use a Financier-stamped RTO Form 35 or a Financier NOC for deletions. For additions, submit a Financier-stamped RTO Form 34.

• A Financier NOC is not required for deletions if the amended RC is available.

• Transfer fee of INR 59/- and NCB recovery on pro-rata basis (if applicable). Payment link shall be sent post positive inspection of the vehicle

• Proof of vehicle transfer (RC/Form 29&30/Sale Deed/ Delivery Challan/ RTO acknowledgement) copy or receipt

• Duly filled Proposal form from new owner/E-verified proposal form/Proposal verified along with Online Payment Link

• Pre-Inspection report (If the gap between RC transfer and request date is more than 14 days)

• NOC required if the vehicle is transferred from employer to employee with NCB on Company letterhead

Kindly Note:
Endorsement shall be processed post verification of documents and payment of additional premium amount, if any. This is an indicative list of documents. We may ask for more documents, if required.

For any other service request:
Please call us on our Toll Free number 1800 266 3202 or write to us at customercare@magma-hdi.co.in

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Health

List of Documents Required For Motor Policy Servicing Requests

For Policy Servicing requests, please send us an Email at customercare@magma-hdi.co.in along with the required documents. Kindly write to us from the registered Email ID only for speedy redressals.

• Customer request letter

• KYC Documents (AADHAR Card)

• Customer request letter

• KYC Documents (AADHAR Card)

• Customer request Letter

• KYC Documents (AADHAR Card)

• Customer request Letter

• NEFT details

• Customer request letter

• KYC Documents (AADHAR Card) of insured

• Customer request Letter

• KYC Documents (AADHAR Card) of insured

Kindly Note:
Endorsement shall be processed post verification of documents and payment of additional premium amount, if any. This is an indicative list of documents. We may ask for more documents, if required.

For any other service request:
Please call us on our Toll Free number 1800 266 3202 or write to us at customercare@magma-hdi.co.in

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