Here's all you need to know about Roadside assistance and understand its importance

insurance policy

Here's all you need to know about Roadside Assistance and understand its importance  21st March 2022


It can be daunting to have your car breakdown in the middle of nowhere, even worse if it's raining or pitch-black outside. Roadside assistance is a lifesaver in such situations and something you should consider while investing in a car insurance policy.

Every car owner in India is required to have insurance. The critical piece of paper in your car's dashboard keeps you from getting a ticket and helps you arrange your finances. You can also buy car insurance online to protect yourself from financial stress in such situations.

That's not all, though. Car insurance add-ons protect you from the high costs of repairs and maintenance. One such add-on is roadside assistance.

Let's talk about this cover and why it's so important.

What is Roadside Assistance?
Roadside assistance (RSA) is an optional coverage that helps you when your car breaks down. Some motor insurance companies include this protection as a standard feature, whereas others provide it as an optional add-on that the car owner can choose to purchase. RSA coverage does not count as a claim on your primary insurance policy if you need quick assistance.

How does RSA work?
Call your car insurance company for assistance, and a crew will arrive at your location in no time. Almost all services are free, but you may have to pay a fee in some cases. For example, if your vehicle needs to be towed, you will have to pay for it. Some companies also offer taxi services to your next destination.

What benefits does RSA offer?
The roadside assistance feature covers a wide range of circumstances, including the following:

1. Suppose you face a flat tyre issue. In this case, a mechanic will trace your location and arrive at the spot. The mechanic will inspect the situation and replace the flat tyre. If needed, your car might be towed to the nearest garage for better servicing. It saves you from looking for towing vans or garages to fix your vehicle.

2. Your car's battery might drain. Here, a mechanic will arrive on a call and assist you in jump-starting your vehicle and bringing it back on the road. This is one of the best benefits offered by RSA insurance, especially when you're travelling alone.

3. Suddenly running out of fuel can bring an annoying situation to you. However, the RSA insurance policy allows you to request 5 litres of fuel to reload your tank without any hindrance.

4. RSA covers breakdowns that require minor repairs on site.

5. If you lose your keys while on vacation, the insurer will help you get a new set of keys if you're within the reach of an approved limit of Kms.

6. The insurance company will arrange for immediate and safe towing to a nearby garage or authorised automobile centre in case of an accident.

Typically, roadside assistance services come with a different premium, depending on the plans chosen, the number of services required, and the size of the geographical area covered. Having a roadside assistance add-on can save you significant money in service fees. So, buy car insurance online today to safeguard your car and yourself in emergencies and ensure the best coverage for your possession.

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Disclaimer: The information provided above is for illustrative purposes only. To get more details, please refer to policy wordings and prospectus before purchasing a policy.